City Property Services

City Property Services is one of Australia’s leading providers of commercial cleaning services.

Our dedicated team provides dedicated cleaning services across Australia in retail outlets large and small.

City Property Services guarantees the professional appearance of your workplace, ensuring a safe and hygienic environment for you and your staff. With over 25 years’ experience and 200+ accredited staff, we aim to deliver the highest level of retail cleaning for our valued clients.

For more information on our retail cleaning services, please talk to one of our friendly team members today or see below.

The City Property Services difference

Here are the top 5 reasons why you should choose City Property Services to clean your retail space.

  1. Over 25 years of experience in the industry
  2. Highly-trained and accredited staff
  3. Tailored service to each individual’s specific needs
  4. An industry leader in quality management, OH&S, and environmental responsibility
  5. Cost-effective — we don’t sting you with unnecessary extras.

Technology is changing the game

FreshOps, a leading site management system, is integrated across the entire City Property Services business to deliver seamless customer service and workforce efficiency.

One of the unique benefits of the FreshOps platform is its ability to relay information from tags, which are laid on site in areas such as windowsills, washrooms, commercial kitchens etc. When scanned by handheld mobile devices, these tags reveal details of the job requirements including due dates, frequency schedule and additional cleaning instructions.

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We give back to the community

At City Property Services, we are proud and longstanding supporters of youth chaplaincy ‘Red Frogs’. This selfless organisation provides relief for drug, alcohol and mental health affected people within the community. We believe their work is imperative to our community’s evolution, education and spirit.

Also, we provide rebates and subsidies to local business clients and club communities to assist with their ongoing sustainability and growth.


First impressions are everything in retail

Your shop is your livelihood, and its cleanliness reflects your brand. Therefore, you need a cleaning provider who understands that.

But have you ever walked into your shop and thought “Wow, have the cleaners even been?”

Too often in the cleaning industry, there is a lack of attention-to-detail, cutting corners, and an overall lack of value.

Here are the most common reasons retail outlets change cleaning providers:

  • The cleaners broke the service agreement by not delivering what they promised
  • There were items reported missing or damaged
  • The cleaners did not spend enough time on the premises
  • The cleaning is at an inconsistent or low standard

These complaints from retail managers are the reason we take such stringent measures to ensure they never become associated with our service.

At City Property Services, we pride ourselves on retention and keeping our clients happy. When you make contact with City Property Services, we take the time to tailor an individualised solution to your specific needs.

You will then receive a tailored service agreement to ensure your requirements are met in a way which guarantees the professional appearance of your business.

We focus on attention-to-detail to consistently deliver a high level of cleanliness. City Property Services can attend to your premises after hours to minimise disruption to customers and employees with services scheduled daily, weekly, fortnightly or as otherwise appropriate.

Our commercial cleaning staff understand the necessity for retailers to provide a clean and attractive environment in order to enhance the shopping experience.

Our retail cleaning service

City Property Services and our accredited cleaners pride themselves on consistently delivering the right combination of attention-to-detail and efficiency in all areas of the retail space. Our scope of retail clients includes shopping centres, national supermarket chains and retail outlets. Our cleaning service involves:

  • Desk spaces
  • Washroom solutions
  • Storage facilities
  • Vacuuming & mopping
  • Garbage disposal
  • Professional carpet cleaning when required
  • Cleaning of benches and commonly touched amenities
  • Plus much more

Behind the scenes, we’ll maintain storage spaces and loading docks meet the highest standards of health and safety.

City Property Services is committed to the continued development of team members to ensure service delivery standards are in line with local, state and federal government policies and guidelines.

Our reputation is everything to us, which is why we manage every job (nationwide) from our Head Office in Brisbane. City Property Services only use in-house trained staff — we don’t employ subcontractors.

City property services is one of the few commercial cleaning companies with triple certifications across quality management, OH&S, and environmental responsibility.


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