City Property Services

City Property Services offers cleaning solutions to aged care residences Australia-wide.

We understand It takes a great deal of work to ensure an aged-care facility is as clean as possible at all times, and that responsibility is something we carry with great seriousness.

When working in aged-care facilities, lives depend on a clean place to live and work. Therefore, we ensure that every surface and work area is sanitised through sound processes and the latest site management technology.

City Property Services is a cleaning company with over 25 years’ experience and 200+ professionally trained cleaners. Our cleaning methods keep not only residents safe but staff healthy so they can continue their incredible work. For more information on our cleaning services, please talk to one of our friendly team members today or see below.

Our aged care cleaning service

Our cleaning service will maintain a consistently clean and sanitised environment for the benefit of vulnerable residents. Our well-honed cleaning practices and procedures will minimise the incidence of infectious outbreaks and illness.

During the onboarding process, we conduct an individual assessment to determine the specific scope of work, including ancillary services if required. You will then receive a tailored service agreement to ensure your requirements are met in a way which guarantees the professional appearance of your aged-care facility.

City Property Services can attend your premises after hours to minimise disruption to residents and staff. You can schedule services daily, weekly, fortnightly or as otherwise appropriate. City Property Services employs highly trained cleaning professionals who exercise tact and discretion out of respect for resident privacy.


City Property Services’ leading credentials

At City Property Services, we provide cleaning solutions to aged-care facilities Australia-wide. In order to maintain our reputable standing in this industry, our company must meet high standards. Our certifications include:

  • Quality Management System ISO 9001
  • Environmental Certification ISO 14001
  • Occupational Health & Safety AS 4801

These certifications mean our company, and cleaning staff, are recognised for maintaining high standards of service over a long period of time. We invest in technology, processes and training to ensure we continuously meet numerous accreditation requirements.

Our Time-tested process

When you make contact with City Property Services, we take the time to tailor an individualised solution to your specific needs.

Step 1. We make an individual assessment to determine the specific scope of work, including ancillary services if required. You will then receive a tailored service agreement to ensure your requirements are met in a way which guarantees the professional appearance of your business.

Step 2. We focus on attention-to-detail to consistently deliver a high level of cleanliness. FreshOps, a leading site management system, is integrated across the entire City Property Services business to deliver seamless customer service and workforce efficiency.

Step 3. City Property Services can attend to your premises after hours to minimise disruption to customers and employees with services scheduled daily, weekly, fortnightly or as otherwise appropriate.


The difference between cleaning, sanitising and disinfecting

The health of aged-care residents is improved when there are systems in place which reduce the likelihood of illness and infection. The following is a breakdown of the cleaning methods used to keep any enclosed environment hygienic.


This component is the first step in the process. You cannot effectively disinfect or sanitize if dirt is in the way. Our professional cleaners wash with detergent and water to remove visible dirt and debris from objects or surfaces. Everything is scrubbed, cleaned, and rinsed to eliminate cross-contamination.


Particular objects require covering with a sanitizing solution such as bleach or sanitizer, followed by a period of allowing the surface or object to air dry. Dishes, food contact surfaces, medical equipment, and more must be sanitized after cleaning.


Our cleaning professionals cover the cleaned area with a disinfecting solution such as bleach or ammonia. Disinfectant works best when allowed to sit for a short period. Our process is to disinfect anyplace bodily fluids have touched.

How to reduce the likelihood of spreading infections in aged care

When it comes to the health and well-being of aged-care residence, the most critical aspect is a clean environment. The following are a set of fundamentals that are critical to the health of everyone involved.

Changing linen and personal items
Part of the fight against bacteria is to maintain clean living areas after a person has been sick.  If a resident falls ill, the immediate action is to change clothes, bedsheets, and towels. This action must be taken because bacteria can live on personal items, thereby increasing the likelihood of a second outbreak. Additional measures such as changing toothbrushes will also reduce the chances of the illness returning.

Proper handwashing technique plays the most significant role in stopping the spread of germs causing a widespread viral outbreak amongst residents and staff. Residents and staff need wash bays and training in handwashing techniques to protect their aged-care facility against a viral outbreak.

Cleaning objects and surfaces
When maintaining a clean and hygienic environment, there must be regular cleaning and sanitizing of high-touch surfaces. These areas including kitchens, loungerooms, dining rooms and bathrooms. It’s also relevant to consistently clean areas such as kitchen counters, bathroom sinks, and toilets to remove harmful bacteria. Cleaning should be done on a daily or weekly basis depending on the surface.


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