City Property Services

City Property Services is one of Australia’s leading providers of healthcare cleaning services.

City Property Services offers commercial cleaning solutions for hospitals, medical centres, and specialist healthcare suites across Australia.

City Property Services is an industry leader in health and hygiene standards and committed to the ongoing development of staff to deliver the highest level of service. Our professional cleaners use modern environmentally-friendly cleaning technologies appropriate for medical environments to ensure sterile workspaces and patient facilities.

We provide professional and consistent commercial cleaning services for all organisations in the healthcare industry. For more information on our cleaning services, please talk to one of our friendly team members today or see below.

Our healthcare facility cleaning service

City Property Services is committed to leading the way where health and hygiene intersect. To uphold the standard of cleanliness for therapeutic areas is critical to reduce disease and contamination. Our services range from general area cleaning to systems management, they include:

  • General area cleaning
  • Air freshener dispenser systems
  • Sanitary disposal management
  • Toilet and urinal sanitisation
  • Secure sharps disposal
  • Sterilisation of medical equipment and devices

During the onboarding phase, City Property Services completes an individual assessment to determine the specific scope of work for your facility. This service agreement guarantees a consistent level of service in line with current healthcare standards.

City Property Services can attend to your premises after hours to minimise disruption to patients and employees with services scheduled daily, weekly, fortnightly or as otherwise appropriate.


Our Individually Tailored Service

Our team of professional cleaners consistently provides quality assured, efficient and cost-effective cleaning services that can be tailored to match a variety of office spaces.

Our cleaning service includes:

  • Professional window cleaning
  • Carpet stain removal
  • Rubbish disposal
  • Vacuuming & mopping
  • Toilet cleaning
  • Kitchens and benchtops
  • Taps, microwaves, elevator buttons, fridge doors and more.

Health and hygiene: individual responsibility in the healthcare industry

In conjunction with cleaning staff, a level of personal responsibility must be accepted by healthcare professionals to ensure hygiene and safety. City Property services identify the following as a baseline for healthcare facilities to implement.

  • Cleaning standards
  • Sterilisation of medical equipment and devices
  • Safe handling of laundry and linen
  • Safe handling of sharps and waste
  • Management of spills

The role of cleaning in the healthcare environment is aimed to reduce the number of infectious agents that may be present on surfaces and minimise transfer of germs from one entity to another. The consistent adherence to cleaning standards by healthcare professionals will reduce the risk of cross-infection.


Our healthcare cleaning better practices

City Property Services provides a professional cleaning service designed to maintain hygiene standards and ensure the ongoing health and safety of your site’s staff and patients. Our commitment to the healthcare industry reflects through the following service components.

Environmental sustainability

City Property Services is committed to waste and energy minimisation. Our professional cleaners are trained to rethink, reduce, reuse, recycle and repair. The City Property Services management team consistently seeks to improve our environmental performance by continually assessing, identifying, and addressing environmental risk.

Technology & innovation

FreshOps, a leading site management system, is integrated across the entire City Property Services business to deliver seamless customer service and workforce efficiency. FreshOps provides cleaning task management, reporting accuracy, KPI management, remote supervision and more. City Property Services embraces technology in the effort to enhance customer experience.

Quality control

We employ responsible business practices as evidenced by our triple certification and other accreditations. Our team of commercial cleaning professionals possess certifications in Quality Management System ISO 9001, Occupational Health & Safety AS 4801 and CM3 Workplace Health. Also, we use innovative cleaning technologies in line with our Environmental Certification ISO 14001 and Level 4 ecoClean Environmental Certification.

Waste management

City Property Services offers end-to-end waste management and recycling initiatives for healthcare facilities in line with our environmental certification. We understand the waste challenges healthcare industries face, our solution is to infuse procedures that ensure waste management is a seamless process. Our staff are trained in cleaning procedures, correct operation of equipment, proper waste handling processes and effective chemical handling.

Why choose City Property Services?

Family owned and operated, in 2010, Emmett Roche took over the reins from his father, Mark as Managing Director of City Property Services.  With over 25 years’ experience in professional cleaning services, we start every new relationship with a tailored cleaning solution to the businesses’ unique needs.

City Property Services offers quality-assured yet affordable commercial cleaning. We believe in a tailored service that doesn’t sting you with unnecessary extras.

City Property Services owes its ongoing success to our long-serving staff who share the company’s commitment to delivering the highest standard of commercial cleaning solutions. The combination of our staff and industry leading practices has led to City Property Services being one of Australia’s most accredited cleaning companies. This claim is substantiated by our certification across quality management, environmental responsibility and workplace health and safety.


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